Goodnews Mtn To Launch First Artificial Intelligence Chatbot Service

Goodnews Mtn To Launch First Artificial Intelligence Chatbot Service

Amazingly MTN Group has officially launched Africa first artificial intelligence chatbot service for its Mobile Money (MoMo) platform.

The chatbot went live in Ivory Coast (Cote devoir) in May and will be rolled out across MTN’s MoMo footprint in the next few months. The AI mobile money “assistant” enables customers to engage with MTN’s MoMo services, including payments, on various social media platforms such as WhatsApp and Facebook Messenger, and via SMS.

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MTN said the chatbot would also be included in its own newly-released instant messaging service, named “Ayoba”.

Quote
“We are passionate about bringing the power of our mobile money solutions to more than 60 million customers across Africa over the next few years,” said MTN Group CEO Rob Shuter.

“Harnessing modern technologies like Artificial Intelligence can improve in scale, how MTN interacts with customers, enabling the customers to reach us anytime and anywhere, through a variety of channels including social networks and messaging applications.

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“We can also harness the power of Artificial Intelligence to provide our customers with the right answers to their questions at the right time.MTN said the chatbot would also be included in its own newly-released instant messaging service, named “Ayoba”.

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MTN Nigeria To Increase GoodyBag Subscription Price.

MTN Nigeria To Increase GoodyBag Subscription Price.

All telecoms in Nigeria are now adopting several method and technics so as to successfully increase their profit in all ramifications even during this time of economy crises and the way is by increasing the price of their products and services. Just few days ago Glo announced a reduction in the volume of their data and Etisalat followed suite as well.

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Probably like two days ago, i received a message from MTN  about the forthcoming change of GoodyBag subscription price which I think is more better than Glo sudden change in data price without giving prior notice. Below is the details of the  message;

"Dear customer please be informed of a price change of your GoodyBag plan from 8th May 2017. New prices are N25/day, N50/wk and N150/mth. Dial *559*25# to see your plan"
As shown below;

This actually means that all GoodyBag subscription prices will be increased from 8th of May 2017 and this only affect the monthly subscription plans. So, monthly GoodyBag plans of Facebook, Twitter, WhatsApp, Eskimi, 2go and other social medias will be increased from 60naira to 150naira.

Yeah! This is serious. What is your view about this?